Privacy Policy

Effective Date: 29-12-2024

Welcome to CustomerCareCall.com (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customercarecall.com (the “Site”). Please read this policy carefully. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide to us when you:

  • Fill out forms on our Site
  • Contact us through email, chat, or phone
  • Subscribe to newsletters or services

Personal information may include your:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to share

b. Non-Personal Information

We automatically collect certain non-personal information, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Browsing behavior on our Site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies may collect information about your preferences, pages visited, and other activities on the Site. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

  • Providing and improving our services
  • Responding to your inquiries or requests
  • Sending updates, promotions, and newsletters (if you opt in)
  • Analyzing user behavior and preferences
  • Ensuring the security of our Site

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with our operations (e.g., hosting, analytics, customer support).
  • Legal Obligations: Authorities if required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. Your Choices and Rights

  • Access and Update: You may request access to or correction of your personal information by contacting us.
  • Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link.
  • Cookie Preferences: Adjust your browser settings to manage cookie preferences.
  • Data Deletion: Request deletion of your data, subject to applicable laws.

5. Security Measures

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is entirely secure. Please exercise caution when sharing information online.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are made constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Thank you for trusting CustomerCareCall.com. We are committed to protecting your privacy and providing you with a secure experience.