Term And Condition
Effective Date: 1 May 2025
Welcome to Customer Care Call. By contacting or using our customer care services (via phone, email, or other channels), you agree to the following terms and conditions.
1. Purpose of Customer Care
Our customer care services are provided to assist you with:
- Product and service inquiries
- Troubleshooting and technical support
- Order or account issues
- General feedback or complaints
We aim to resolve issues promptly and professionally.
2. User Responsibilities
When using our customer care services, you agree to:
- Provide accurate and complete information
- Communicate respectfully with our staff
- Not use offensive, abusive, or unlawful language
- Not attempt to disrupt or misuse our services
We reserve the right to end or refuse service if these conditions are violated.
3. Limitations of Service
While we strive to assist you effectively, please understand that:
- We may not be able to resolve all issues immediately
- Some issues may require escalation or follow-up
- We may refer you to other departments or third parties when necessary
We do not guarantee uninterrupted availability of our customer care services.
4. Disclaimer of Liability
Our customer care team provides information and assistance in good faith. However:
- We are not liable for indirect, incidental, or consequential damages arising from your use of customer care services
- You are responsible for following any instructions provided and for backing up your data or account information when necessary
5. Privacy and Data Use
Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and protect your personal information when you contact our customer care team.
6. Modifications to Terms
We may update these Terms and Conditions from time to time. Any changes will take effect upon posting, and we encourage you to review this page periodically.
7. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved in accordance with local laws.
8. Contact Us
If you have questions about these Terms and Conditions, please contact:
Email: contact@customercarecall.com